Why Businesses Are Prioritizing Expertise in A Nearshore Strategy

<span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text" >Why Businesses Are Prioritizing Expertise in A Nearshore Strategy</span>

Traditionally, the companies that rise to the top have been those willing to spend on high-quality workers, while the companies that fall behind often take financial shortcuts. In other words: Skimp on who you pay, and your company will pay for it.

In many cases that thinking still reigns supreme today.

However, as Amalga Group Founder and CEO Jens Erik Gould says, the recent boom in nearshoring has allowed companies to bridge the gap between cost-cutting and implementing innovative business solutions.

Companies in the United States can now seek out highly skilled nearshore workers while simultaneously prioritizing cost efficiency.

Below, Jens Erik Gould explains the shift from cost-cutting to nearshoring before detailing the benefits of hiring specialized nearshore teams.

From Cost-Cutting to High-Quality Innovation

Cost-cutting has long been a routine procedure across American businesses.

But in recent years, the rise of skilled IT workers in Latin America has led many companies to shift their attitude. They’re now focusing on nearshoring instead of cost-cutting because of the pure cost efficiency a nearshore strategy provides.

Making matters even more appealing is that there is no dip in quality amongst nearshore workers. As Jens Erik Gould notes, the talent pool in segments of Latin America has improved dramatically year after year. This talent pool is now so great that American companies often find workers who are just as talented (if not more talented) than workers in the United States. These companies then scale up operations without focusing on how much it will cost them.

The Demand For Specialized Skills

A cost-centric attitude brings with it a severe set of limitations. The same cannot be said for nearshoring, which allows for experimentation and innovation in the IT sector. Nearshore facilities are often equipped to handle the latest in digital transformation, with specific focuses on hiring specialists in computer programming, data management, automation, and artificial intelligence. According to Jens Erik Gould, this focus on acquiring specialized skill sets trickles all the way down to students in Latin America.

Students are increasingly undergoing apprenticeships, boot camps, and industry-university partnerships to adopt the qualifications needed to thrive in U.S. sectors. This leads to many workers already being ahead of the curve once they step into their respective industries.

Quality Leads to Competitive Advantage

Prioritizing quality in your workforce leads to several immense benefits, the first of which is an enhancement in innovative practices. By finding workers who are more locked into the specific challenges of their industry, you’re also finding workers willing to exceed norms and break technological boundaries.

On top of that, Jens Erik Gould maintains that the cost-effectiveness of nearshoring can help companies achieve a significant competitive advantage over their peers. You’ll find that the motivated and established workers in Latin America will help your company be more aligned with its business goals and more ready to achieve high-quality business outcomes.

It used to be true that cost-cutting was the norm among U.S. industries. But nearshoring has changed that. This strategic advantage allows companies to find the most skilled workers, innovate, and gain a competitive edge—all while maintaining cost efficiency.

About Jens Erik Gould:

Jens Erik Gould is the Founder & CEO of Amalga Group, a Texas-based nearshore outsourcing company specializing in providing highly qualified talent in IT, software engineering, and contact centers. Previously, Gould spent over a decade reporting on topics such as business, politics, and energy in the United States and Latin America for esteemed media outlets like Bloomberg News, The New York Times, and TIME.

Get the inside scoop on the advantages of nearshore outsourcing with our salary cost comparison guide. We break it down by jobs in software, tech, customer service, accounting, and legal support.

 

  • nearshore outsourcing trends
  • global hiring trends
  • benefits of nearshoring
  • reasons to outsource
  • advantages of nearshore outsourcing
  • nearshore strategy

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Why Amalga Group?

We’re an American-owned nearshore BPO partner, delivering U.S.-grade execution through dedicated teams in Mexico at 40-50% lower cost. A boutique partner you can actually visit, with leadership that picks up the phone.

Our name comes from "amalgamate." To unite into one. That's exactly what we do: bring U.S. companies and Latin American teams together into one high-performing operation, not two disconnected worlds. When you work with Amalga, your nearshore team isn't a vendor. They're an extension of your organization.

96%+

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+50

Years Combined Leadership Experience

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Nearshore BPO Questions Answered

Our delivery model is built for U.S. expectations: bilingual, culturally fluent teams aligned to U.S. time zones, structured onboarding to your brand and processes, and proactive communication rhythms. Our team members are accent-neutral, and many have lived or worked in the United States. You'll find they communicate, write, and engage at the same level as U.S.-based professionals.

Nearshore performance lowers total cost of ownership. U.S.-aligned time zones, strong English, cultural fluency, and proximity make collaboration faster and smoother. That translates into less rework, fewer misunderstandings, quicker ramp-up, higher retention, and less management burden on your team. You're not paying for labor. You're paying for reliable execution and outcomes delivered with the responsiveness of an extension of your operation.

Amalga operates as a managed services partner, not a body shop. We provide documented workflows and SOPs, clear KPIs and SLAs, ongoing QA and coaching, and regular performance reporting. We own execution and outcomes, so you get predictable delivery that improves over time—not a rotating set of people. Our QA process includes weekly calibrations, coaching sessions, and continuous improvement loops.

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