Contact Center Staffing Services
Revolutionize your contact center operations with Amalga's nearshore solutions
Amalga's Expertise
At Amalga, we understand that your contact center is the frontline of your business, where every interaction counts. Our deep expertise in staffing customer service, tech support, billing and sales teams sets us apart from the competition
- Personalized Customer Support
- Sales Expertise
- Industry-Specific Knowledge
Contact Center Outsourcing
Find sharp contact center representatives working in the same time zones as your business at a fraction of the cost.
- Customer Service
- Accounting
- Medical
- Insurance
- Sales
Contact Center Roles We Fill
At Amalga, we focus on staffing the essential roles that make your contact center thrive. Our team brings the expertise needed to excel in customer service, sales, and specialized industry support.
Customer Service & Sales
- Contact Center Leads & Managers
- Sales Representatives
- Customer Service Representatives
- Customer Experience Representatives
- QA Specialists
- IT/Tech Support Specialists
- Inbound and Outbound Callers
Accounting
- AR Specialists
- AP Specialists
- Records Specialists
- Payroll Specialists
- Billing Specialists
Medical
- Medical Billing Specialists
- Medical Coders
- Medical Records Specialists
- Medical Intake Specialists
- Claims Processors