top of page
  • Writer's pictureAmalga Group

CEO Jens Erik Gould Announces Amalga Group's Record Retrieval Service

Originally published in Newswires

Amalga Group's CEO Jens Erik Gould unveils its nearshore records retrieval service offering outsourcing solutions and scalable support for U.S. businesses.

AUSTIN, TX, USA, March 25, 2024 / -- Amalga Group, a leading nearshore outsourcing company specializing in providing cost-effective and highly qualified talent in IT, software engineering, and customer service, recently announced its comprehensive record retrieval program. As explained by CEO Jens Erik Gould, this service aims to expedite how records retrieval companies, law firms, and insurance providers access vital information for legal proceedings, research, and administrative tasks.

In a recent interview, Jens Erik Gould provided insights into the significance and functionality of records retrieval, emphasizing its role in obtaining documents stored across various formats, including physical paper files, electronic databases, and digital archives. Gould highlighted the critical nature of records retrieval in supporting legal proceedings, such as workers’ compensation cases, where obtaining relevant documents like medical and employment records is paramount.

Addressing the challenges faced by the records retrieval industry, particularly in staffing, Gould outlined the impact of turnover, rising costs, remote work adaptation, and the need for expertise and persistence in the workforce. In response to these challenges, Amalga Group has implemented a groundbreaking approach through nearshore staff augmentation, leveraging talent from Latin America to complement existing teams in the United States.

Nearshore staff augmentation offers several advantages, including lower turnover rates, reduced costs, enhanced remote work capabilities, access to specialized expertise, and greater flexibility in scaling teams based on project demands. By integrating nearshore teams of records retrieval specialists into U.S.-based companies, law firms, and insurance providers, Amalga Group ensures seamless operations and superior quality.

“We build teams of specialists tailored to the needs of records retrieval companies, law firms, and insurance companies,” explained Jens Erik Gould. “Our Nearshore for Records Retrieval program offers highly specialized talent, quality assurance processes, and dedicated support to optimize efficiency and deliver exceptional results.”

Amalga Group’s records retrieval program represents a transformative solution for organizations seeking to optimize their records retrieval processes while mitigating staffing challenges. By harnessing the benefits of nearshore staff augmentation, companies can enhance efficiency and maintain a competitive edge in the industry.

For more information about Amalga Group’s record retrieval service and nearshore staff augmentation program, please visit

About Amalga Group

Based in Austin, Texas, Amalga Group is a leading nearshore outsourcing firm spearheaded by CEO Jens Erik Gould. Specializing in cost-effective talent solutions for IT, software engineering, and customer service, Amalga Group boasts a top-tier Latin American talent pool. Their on-demand talent model operates within U.S. time zones, ensuring swift hiring and seamless scalability for businesses across industries. Supported by seasoned professionals, Amalga Group drives enduring transformations and measurable growth for their clients.

About Jens Erik Gould

Jens Erik Gould is the Founder & CEO of Amalga Group, a Texas-based nearshore outsourcing company specializing in providing highly qualified talent in IT, software engineering, and contact centers. Gould developed his Latin America expertise as a foreign correspondent covering business, politics, and energy from the region for esteemed media outlets like Bloomberg News, The New York Times, and TIME Magazine.

16 views0 comments


bottom of page