Originally published in Newswires
Amalga Group, led by CEO Jens Erik Gould, specializes in nearshore outsourcing and provides comprehensive support amid changing global manufacturing dynamics.
AUSTIN, TX, USA, June 3, 2024 /EINPresswire.com/ -- Amidst the global restructuring in manufacturing dynamics spurred by the United States-China trade war, Amalga Group has emerged as a company providing nearshore outsourcing solutions in Mexico. Led by CEO Jens Erik Gould, Amalga Group is working to facilitate a shift in the global manufacturing landscape.
Escalating tensions between the United States and China have prompted companies worldwide to reassess their manufacturing strategies. In this climate of uncertainty, Mexico has emerged as a strategic nearshoring destination offering proximity, a robust infrastructure, and favorable trade agreements to the lucrative U.S. market.
Amalga Group, and its CEO Jens Erik Gould, recognized the potential of Mexico's nearshoring landscape and positioned the company to provide comprehensive nearshoring solutions. With a keen understanding of market dynamics and a commitment to excellence, Amalga Group offers a solution for companies seeking to establish manufacturing facilities in Mexico.
"At Amalga Group, we’re tapping into the nearshoring market by offering tailored solutions to meet the diverse needs of our clients," says Jens Erik Gould. "Our expertise lies in providing end-to-end support, from legal services to recruitment, ensuring a seamless transition for companies looking to capitalize on Mexico's burgeoning manufacturing sector."
One of the key drivers behind Amalga Group's success is its emphasis on providing a "soft landing" for companies venturing into Mexico. Unlike offshore outsourcing, which often entails significant cultural and logistical challenges, nearshoring in Mexico offers a smooth transition for companies accustomed to operating in North America.
By leveraging Mexico's cultural affinity with the United States, shared time zones, and skilled labor pool, Amalga Group aims to ensure that companies establish a presence in the country with minimal disruptions. This strategic approach accelerates time-to-market while enhancing operational efficiency and customer responsiveness.
Moreover, Jens Erik Gould says that Mexico's strategic location provides a gateway to the U.S. market. With evolving consumer preferences favoring faster delivery times and lower shipping costs, proximity to the U.S. market has become a decisive factor for companies seeking a competitive edge.
Through strategic partnerships and a commitment to excellence, Amalga Group has positioned itself as an ideal provider of nearshoring solutions in Mexico. With a track record of success and a team of industry experts, Amalga Group and Jens Erik Gould are poised to assist companies large and small as they approach nearshoring.
About Jens Erik Gould:
Jens Erik Gould is the Founder & CEO of Amalga Group, a Texas-based nearshore outsourcing company specializing in providing highly qualified talent in IT, software engineering, and contact centers. Previously, Gould spent over a decade reporting on topics such as business, politics, and energy in the United States and Latin America for esteemed media outlets like Bloomberg News, The New York Times, and TIME.
About Amalga Group:
Amalga Group, headquartered in Texas and led by CEO Jens Erik Gould, is a premier nearshore outsourcing company specializing in cost-effective talent solutions for IT, software engineering, and customer service. With a top-tier Latin American roster of talent, Amalga Group approaches traditional outsourcing with a team of seasoned professionals and an on-demand talent model that operates in U.S. time zones, offering swift hiring solutions and seamless scalability for businesses across industries.
What's the bottom line?
Curious about whether outsourcing business processes through nearshoring is right for your company? Download our free Nearshore vs Onshore Talent Compensation Comparison guide to learn about the cultural and financial impact potential of Mexico's diverse talent pool. We cover jobs in software, tech, customer service, accounting, and legal support.
Questions
Nearshore BPO Questions Answered
Our delivery model is built for U.S. expectations: bilingual, culturally fluent teams aligned to U.S. time zones, structured onboarding to your brand and processes, and proactive communication rhythms. Our team members are accent-neutral, and many have lived or worked in the United States. You'll find they communicate, write, and engage at the same level as U.S.-based professionals.
Nearshore performance lowers total cost of ownership. U.S.-aligned time zones, strong English, cultural fluency, and proximity make collaboration faster and smoother. That translates into less rework, fewer misunderstandings, quicker ramp-up, higher retention, and less management burden on your team. You're not paying for labor. You're paying for reliable execution and outcomes delivered with the responsiveness of an extension of your operation.
Amalga operates as a managed services partner, not a body shop. We provide documented workflows and SOPs, clear KPIs and SLAs, ongoing QA and coaching, and regular performance reporting. We own execution and outcomes, so you get predictable delivery that improves over time—not a rotating set of people. Our QA process includes weekly calibrations, coaching sessions, and continuous improvement loops.
We are ISO 27001 certified and HIPAA compliant, with business associate agreements available for healthcare data. Our facilities have controlled access and monitored environments. SOC 2 Type II certification is in progress. We take security as seriously as you do and can provide detailed documentation during your diligence process.
Client Stories
What Our Partners Say
Amalga’s over 90% team retention has translated directly into better client experiences and smoother day-to-day operations.
Amalga’s team helped us achieve a 71% backlog reduction, restoring control and allowing our internal staff to refocus on higher-value work.
We achieved a 25% reduction in average handle time, without sacrificing intake quality or compliance.