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Amalga Group
Services
  • BPO
    1. Customer Experience
    2. Inbound Call Center Services
    3. Outbound Call Center Services
    4. Sales Outsourcing
    5. Lead Generation Outsourcing
    6. Collections Outsourcing
  • LPO
    1. Legal Intake Services
    2. Legal Call Center Services
    3. Records Retrieval
  • Nearshore Teams
    1. Nearshore Software Development
    2. Finance and Accounting Outsourcing
    3. QA Outsourcing
    4. Data Engineering Services
    5. Systems Integration Services
    6. Back Office Support
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    1. Legal Intake Services
    2. Legal Call Center Services
    3. Records Retrieval
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    1. Financial Services Call Center
    2. Collections Outsourcing
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All Law Firms Nearshore vs Offshore Nearshoring Customer Experience Nearshore Teams
Nearshore
BPO
Understanding Marketing Systems for ABA Clinics Whitepaper

The Nearshore CX Location Scorecard: Five Criteria That Decide Where Your Customer Experience Delivery Should Sit

Enterprise CX leaders are consolidating around the American nearshore, and Mexico is winning within it. This scorecard gives you five criteria to score any delivery location, Monterrey scored against them, and a 90-day sequence to run the evaluation yourself.

14 pages
4 min read
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Dallas, TX & Salt Lake City, UT

Monterrey & Mexico City Operations

Phone: +1 (214) 233-6438

E-mail: info@amalgagroup.com

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